At LightLady Studio, we stand behind our products 100% and want you to be able to enjoy them for many years. In all honesty, we want you to be far more than satisfied...we hope you're delighted! If you're not happy with your light fixture, we'll replace it or return your money. Simply contact us at firstname.lastname@example.org.
If a light fixture fails, be sure to take a picture of the defective fixture and send it to us. We are unable to replace fixtures that have been damaged by misuse, dropping, crushing or inappropriate installation. Please see our policies for more information. We will either replace the fixture at no cost to you or return your money.
You can also reach us at 615-405-8095 (M-F 10:00 AM to 6:00 PM CST).